Which description best matches the steps in which focused data are collected and analyzed, changes are incorporated, the new process is implemented, and staff are educated about the new process?

• A. Lean
• B. Process redesign
• C. Plan-Do-Check-Act
• D. Continuous monitoring

Answer: (B)

Process redesign is a systematic overhaul of a workflow guided by data. It starts with collecting and analyzing focused data to understand where the current process falls short, inefficiencies, or safety risks. Based on that analysis, specific changes are designed and incorporated into a redesigned workflow. The new process is then implemented, and staff are educated about how to use it correctly, ensuring consistent adoption. This sequence—data-driven analysis, change design, implementation, and training—best matches the description.

Lean would emphasize waste reduction and flow improvements, often with tools like value-stream mapping. Plan-Do-Check-Act involves iterative testing of changes in small cycles before full rollout. Continuous monitoring focuses on ongoing measurement after implementation rather than the full lifecycle of redesign and staff education.