Buy-in from employees tends to occur more readily when they are informed about the change?

• A. False
• B. Not applicable
• C. True
• D. Sometimes

Answer: (C)

Informing employees about a change builds trust and reduces uncertainty, which makes buy-in more likely. When people understand why the change is happening, what will change, and how it affects them, they can see the rationale, align their work with new goals, and feel involved rather than blindsided. This transparency also invites feedback and helps address concerns early, smoothing adoption. In healthcare quality and performance improvement, clear, timely communication about the rationale, benefits, and practical impact tends to increase acceptance and participation. Therefore, buy-in tends to occur more readily when employees are informed about the change.